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  Washing Machine > Support
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Search content : FAQ item :
The vibration is very serious. You hear it during washing and spinning.
* Did you place the machine on a flat and firm surface?

- If you place the machine on wooden or metal plates which aren't solid, the vibration will be more serious when the washer is rotating.

- Keep the washing machine more than 10 cm from the wall. Vibration may occur if the washing machine contacts household goods during spinning.
 
* Is the machine washing clothes evenly?

- If it is not installed on a level surface, the vibration and noise may become very serious. Therefore, adjust level height to keep washer even.

- If the clothes in the inner tub are packed unevenly, this may cause considerable vibration or noise. Try to pack clothes uniformly in the inner tub.
 
* During spinning.

- Check to see if clothes are unbalanced on one side. Keep an even condition.

- If the vibration and noise don't occur when spinning an empty tub after outputting clothes, correct even adjustment and unbalanced clothes.(If the noise occur during spinning an empty tub, make a service inquiry.)
 
The sound occurs during washing machine rotation.
*Does the sound occur continuously during washing and spinning?

- If you examine carefully, there is a hole in the bottom of inner tub. Maybe, a wire will be in the hole. Remove the wire first, then use. If you don't remove the wire, it may cause rust stains.

- If there is a foreign material such as a coin in the inner tub, remove it after separating. If a sound occurs in the bottom of the washing plate.
 
*If you don't remove by removal method, make a service inquiry.

- Remove home part of cap in the middle of washing wing by (-)driver and then loosen fixing screw of washing wing about 3/4 by (+)driver and pull out by lifting washing wing. Then remove foreign materials (coins, etc.) in the bottom of washing wing and then reassemble machine in reverse order.
 
The "UE" sign appears In the left time panel and the buzzer sounds.
*Does the washing machine keep the clothes even?

- If the washing machine isn't installed on a level surface, the vibration and noise can become very serious. Therefore, adjust level height to keep clothes even on a flat and firm surface. You can use height-adjustment screw in the front of washing machine.

- If the clothes in the inner tub are packed unevenly, this may cause considerable vibration or noise. Try to pack clothes uniformly in the inner tub.

- If you place the machine on wooden or metal plates which are not solid, the vibration will be more serious when the washer is rotating.

- Keep the washing machine more than 10 cm from the wall because the vibration may impact household goods when spinning.
 
The noise occurs seriously during inletting.
*Is the water pressure too strong and too light?

- The noise of inletting relates to a water pressure. Adjust pressure, the water can come into the tub without noise when opening or closing the faucet during inletting.

- A sound like "um~" may be caused by the vibration of the coil during inletting.
 
*Does the sound occur as the water comes out?

- It is the sound of water going inside when the water supply valve is opened by electricity.

- It sounds only when the water is going inside. If water level reaches the setting level, it stops and no sound occurs.
 
The sound of water occur when the inner tub shakes.
*Does the water of inner tub come out smoothly?

- Although the tub water comes out smoothly, you can't spin. Make a service inquiry.
 
The slope of place where the washing machine is installed is very important.
*Did you adjust adjustment screw to make washer level?
 
The sound occurs during washing and spinning.(TurboDrum)
Does it sound like the "wing~wing~ "of an airplane taking off during spinning?

- The TurboDrum may produce a light noise from electricity in the motor, as the inner tub is driven by direct drive by motor without clutch unlike the conventional washing machine.
 
The light occurs during the "unbalance" and the buzzer sounds.
*Does the washing machine keep the clothes even?

- If the clothes in the inner tub are filled unevenly, it may cause a considerable vibration or noise. Try to pack clothes uniformly in the inner tub.

- The light may go on if the clothes in the inner tub are packed unevenly. Therefore, try to spin after unrolling clothes evenly.