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DreamLG Home > Air Conditioner > Support > Diagnosis
Floor Standing Type or Wall Mounted Type
Troubleshooting Tips! Save time and money!

Check the following points before requesting repairs or service....
If the fault persists, please contact your dealer or service center.

Case Explanation
Does not operate. , Have you made a mistake in timer operation?
, Has the fuse blown or has the circuit breaker been tripped?
, Is the power Switch at Off?
, Is the unit at the starting of Heating Operation?
If yes, Hot-start is activating.
, Is the unit in the Deicing?
If yes, wait for finishing the Deicing.
The room has a peculiar odor. , Check that this is not a damp smell exuded by the walls, carpet, furniture, or cloth items in the room.
It seems that condensation is leaking from the air conditioner. , Condensation occurs when the airflow from the air conditioner cools the warm room air.
Air conditioner does not operate for about 3 minutes when restarted. , This is the Protection device of the air conditioner.
, Wait about three minutes and operation will begin.
, If the airflow begins before its temperature become warm, it will cause an undesired cooling effect. In order to prevent this, the airflow will not begin until it is sufficiently warm.
Does not cool or heat effectively. , Is the air filter dirty? See air filter cleaning instructions.
, The room may have been very hot when the room air conditioner was first turned on. Allow time for it to cool down.
, Has the temperature been set incorrectly?
, Are the indoor unit's air inlet or outlet vents obstructed?
The air conditioner operation
is noisy.
, For a noise that sounds like water flowing.
-This is the sound of freon flowing inside the air conditioner unit.
, For a noise that sounds like the compressed air
releasing into atmosphere.
-This is the sound of the dehumidifying water being processed inside the air conditioning unit.
Remote controller display is faint, or no display at all. , Are the batteries depleted?
, Are the batteries inserted in the opposite (+) and (-) directions?

Note
WATER RESISTANT: The outdoor side of this appliance is WATER RESISTANT.
The indoor side is not water resistant and should not be exposed to excess water.
   
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